LEGAL & PRIVACY

David Peters Painter & Decorator Ltd (hereinafter referred to as “we” or “the Company”) respects and values ​​the personal privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit, browse, or use this website, select an interior wall painting package, submit booking details, or pay booking deposits/service fees.

1. Information We Collect

When you browse services, book an interior wall painting package, or contact us via this website, we may collect the following information based on service requirements:

Name and contact details;
Telephone number, email address, and other contact information;
Service address and relevant booking details;
Service-related information you voluntarily provide, such as the number of rooms, room dimensions, and project requirements;
Package selection, booking dates, and order details;
Payment status and necessary transaction-related information;
Inquiries or messages you voluntarily submit via contact forms, telephone, or other means;
Technical information generated during website visits, such as IP address, browser type, device information, and access times.

We collect personal information only to the extent reasonably necessary to provide website functionality, process bookings, and complete the relevant services.

2. How We Use Your Information

We may use the collected information for the following purposes:

Processing your booking for an interior wall painting package;
Confirming your selected service package and booking date;
Contacting you and providing notifications regarding your order or service;
Arranging services based on the room and project requirements you provide;
Processing booking deposits or service fees;
Responding to your inquiries, questions, or service requests;
Managing orders, booking records, and customer service;
Improving website functionality, user experience, and service processes;
Preventing fraud, unauthorized transactions, and other forms of misuse;
Fulfilling obligations required by applicable laws and regulations.

We will not use your personal information for purposes unrelated to the original collection purpose unless we obtain your consent or are permitted by law.

3. Online Payments

If you pay a booking deposit or service fee through this website, the payment may be processed by a third-party payment service provider. We do not directly store full payment credentials—such as complete bank card numbers or security codes—for the purpose of processing payments.

During the payment process, the order details and personal information necessary to complete the transaction may be provided to the payment service provider. Third-party payment service providers will process relevant information in accordance with their own privacy policies and applicable data protection requirements.

4. Information Sharing

We do not sell, rent, or otherwise commercially trade your personal information.

Where necessary to provide the website and appointment services, we may share required information with service providers offering website hosting, payment processing, technical support, communications, or related business services. These third parties may only process information to the extent necessary to perform the relevant services and must comply with applicable data protection and confidentiality requirements.

We may also disclose relevant information as required by law, court order, or regulatory authorities.

5. Cookies and Similar Technologies

This website may use cookies and similar technologies to maintain website functionality, remember user preferences, improve the user experience, and understand website usage.

Necessary cookies may be used for the website’s basic functions. We use non-essential cookies only after obtaining your consent via a cookie consent mechanism, where applicable.

You can manage or delete cookies through your browser settings; however, disabling certain cookies may affect the website’s normal functionality.

6. Information Retention

We retain personal information—including appointment records, order details, and related business records—for a reasonable period necessary to fulfill the purposes described in this privacy policy.

When personal information is no longer required for business, legal, or regulatory purposes, we will delete, anonymize, or securely dispose of it in accordance with applicable data protection requirements.

7. Information Security

We implement reasonable technical and organizational measures to protect personal information and minimize the risk of unauthorized access, modification, disclosure, loss, or misuse.

However, no method of internet transmission or electronic storage is absolutely secure. Therefore, we cannot guarantee that information transmitted over the internet is entirely free from security risks.

8. Your Data Protection Rights

Under applicable UK data protection laws, you may have the following rights:

To request access to the personal information we hold about you;
To request the correction of inaccurate or incomplete information;
To request the deletion of your personal information in certain circumstances;
To request the restriction of the processing of your personal information in certain circumstances;
To object to specific data processing activities where legal requirements are met;
To request to receive your personal information in a portable format, where applicable;
To withdraw your consent, if the processing is based on your consent.

To exercise these rights, please contact us via our contact telephone number. We may need to take reasonable measures to verify the requester’s identity in order to protect the security of personal information.

9. Children’s Privacy

This website is primarily intended for adults seeking residential interior wall painting services. We do not knowingly collect unnecessary personal information from children. If you believe that a minor has submitted personal information to us, please contact us promptly so that we may handle the matter in accordance with applicable laws.

10. Third-Party Websites

This website may contain links to third-party websites or services. Third-party websites have their own independent privacy policies and data processing rules.

When you leave this website to visit a third-party site, we recommend that you review that third party’s privacy policy. We are not responsible for the privacy practices of third-party websites.

11. Updates to the Privacy Policy

We may update this Privacy Policy in response to business changes, adjustments to website functionality, or changes in applicable laws and regulations. The updated version will be posted on this page, and the “Last Updated Date” displayed on the page will indicate when the changes took effect.

We encourage you to review this page periodically to stay informed about how we protect and process your personal information.

12. Contact Us

If you have any questions regarding this Privacy Policy, our handling of personal information, or your data protection rights, please contact us:

David Peters Painter & Decorator Ltd
Tel: +44 7800 693652

We will address your privacy-related inquiries or requests within a reasonable timeframe.